RaddOnline: How We Do It

How We Do It

We foster strong, successful partnerships with our clients. And it begins with building a solid foundation where we understand your business goals.

Our process starts with a free initial consultation to discuss your strategic goals and needs. Then, we explain how our solutions can help solve your business challenges and provide the best recommendations for your project.

Next, we provide an accurate time and cost estimate by translating your needs into a comprehensive outline (architectural "blueprints") that identifies the users of the system and the tasks they will accomplish within the system.

When we start building your project we focus on user-centered design practices, security, and performance while incorporating rigorous quality assurance testing. You’ll be part of the process, reviewing progress and providing feedback at every juncture.

Once your project is complete we want to assure a smooth handoff and immediate productivity. Therefore, we are available on an on-going basis to provide support, user documentation and training, implement further enhancements to the system, and troubleshoot problems.

We take the time to understand your needs. Then we build a well-designed, flexible system, that saves you time and grows with you.

The right information at the right time. Getting information quickly into the right hands can make your operation take off. We build collaborative, real-time systems to support complex workflows.

Help yourself. We build web-based systems that empower your people to collaborate anywhere, efficiently and effectively.

Things change. As your company grows and your needs change, your system expands with you. We build Agile Software that can be adapted without expensive re-writes.